PRIVACY POLICY
We regard the privacy of our users as very important and any personal information which you provide to us will be dealt with in accordance with this Privacy and Cookies Policy.
This Privacy and Cookies Policy sets out how we use and protect any personal information that you give us when you use this Site. If you have any questions about this policy or do not agree with it, please contact us by e-mail at [email protected] before using this Site.
We may change this Privacy and Cookies Policy from time to time by updating this page. You should revisit this page from time to time to re-read this Privacy and Cookies Policy and ensure you are happy with any changes. This Privacy and Cookies Policy is effective from Jan 2016
WHAT PERSONAL INFORMATION DO WE COLLECT?In general, and unless you register with us and create an account, you can use this Site without giving us any personal information. However, we may gather certain (non-personal) information such as records of your activity on the Site without you registering with us and giving us personal information.
Additional services may be available if we have certain information about you and we will collect certain information from you when you register with us. We may collect and use the following information:
to process and collect payments from you where you purchase products from the Site
Deliveries will be processed immediately after orders and could take up to 5 to 10 working days,
even though a lot of it is done in less time
Refund / Cancellation Policy
The customer has a 30 day money back guarantee after purchase
provided the product comes back undamaged and in order as was sold to the customer
Warranty
Your BENSON GO STRAIGHTENER is guaranteed to be free of any manufactured defects or defects in workmanship, for 1 full year from the point of purchase.
Our warranty does not cover any physical damage caused by misuse or mishandling by the user. Normal wear and tear, Wrapping cord around the iron, dropping unit, product build-up or scratches on the plates, broken housing, loose
plates, using wrong voltage, unauthorized modification, tampering or attachments to the unit, and neglect in safety, regular maintenance, and improper usage of the CROC products will void all warranty claims.
Items that have been dropped or items that have been damaged due to user negligence, and items purchased through unauthorized internet retailers, will not be
honored under warranty.
Your warranty protects your ''Kenneth Benson'' product
to be free of defects in workmanship and manufactured defects.
In the event that you experience a problem with your Kenneth Benson unit due to a manufactured defect and you are within the 1 year warranty period,
please email ''[email protected]'' after which we will send you instructions on returning the product including the original purchase receipt
Thank you
We regard the privacy of our users as very important and any personal information which you provide to us will be dealt with in accordance with this Privacy and Cookies Policy.
This Privacy and Cookies Policy sets out how we use and protect any personal information that you give us when you use this Site. If you have any questions about this policy or do not agree with it, please contact us by e-mail at [email protected] before using this Site.
We may change this Privacy and Cookies Policy from time to time by updating this page. You should revisit this page from time to time to re-read this Privacy and Cookies Policy and ensure you are happy with any changes. This Privacy and Cookies Policy is effective from Jan 2016
WHAT PERSONAL INFORMATION DO WE COLLECT?In general, and unless you register with us and create an account, you can use this Site without giving us any personal information. However, we may gather certain (non-personal) information such as records of your activity on the Site without you registering with us and giving us personal information.
Additional services may be available if we have certain information about you and we will collect certain information from you when you register with us. We may collect and use the following information:
- your name and contact information (including postal address, e-mail address and telephone number) and any other contract details you provide to us;
- financial information including card payment details;
- information that you provide when you register and create an account with us;
- information you provide if you report a problem with our Site;
- records of any orders for products and/or services that you place through the Site;
- records of any correspondence when you contact us;
- records of any ghd competitions or promotions that you enter; and
- details of your visits to the Site including, but not limited to, traffic data, location data and communication data and the resources that you access.
to process and collect payments from you where you purchase products from the Site
- to facilitate use of the products and services we may provide to you;
- internal record keeping;
- to improve our products and services;
- to improve and personalise your experience when you visit the Site;
- to advertise certain products which we think you might be interested in to you when you visit the Site or other external sites;
- to communicate with you by e-mail, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship or account (if you have one) with us;
- to contact you regarding any specific enquiry you make;
- statistical analysis;
- to contact you by e-mail, telephone or post in order to share information with you about products, services, promotions and events which we believe may be of interest to you or to request your feedback on our products and services from time to time;
- to carry out direct marketing or e-mail marketing; and
- to contact you for market research purposes, if you have not objected to such use.
- We do not store customer credit card details
Deliveries will be processed immediately after orders and could take up to 5 to 10 working days,
even though a lot of it is done in less time
Refund / Cancellation Policy
The customer has a 30 day money back guarantee after purchase
provided the product comes back undamaged and in order as was sold to the customer
Warranty
Your BENSON GO STRAIGHTENER is guaranteed to be free of any manufactured defects or defects in workmanship, for 1 full year from the point of purchase.
Our warranty does not cover any physical damage caused by misuse or mishandling by the user. Normal wear and tear, Wrapping cord around the iron, dropping unit, product build-up or scratches on the plates, broken housing, loose
plates, using wrong voltage, unauthorized modification, tampering or attachments to the unit, and neglect in safety, regular maintenance, and improper usage of the CROC products will void all warranty claims.
Items that have been dropped or items that have been damaged due to user negligence, and items purchased through unauthorized internet retailers, will not be
honored under warranty.
Your warranty protects your ''Kenneth Benson'' product
to be free of defects in workmanship and manufactured defects.
In the event that you experience a problem with your Kenneth Benson unit due to a manufactured defect and you are within the 1 year warranty period,
please email ''[email protected]'' after which we will send you instructions on returning the product including the original purchase receipt
Thank you